Effective Date: 19 Feb 2026
Thank you for shopping with V-Technology. Please read this Return, Refund, and Cancellation Policy carefully before making a purchase from our website.
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7-Day Return Policy
V-Technology offers a 7-day return policy on eligible products purchased from our website.
You may request a return within 7 days from the date of delivery, provided that:
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The product is unused.
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The product is in the same condition as received.
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All original tags, packaging, manuals, and accessories are intact.
If your return request is approved, you may receive either:
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A full refund to your original payment method, or
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Store credit, as applicable.
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Non-Returnable Items
The following items are non-returnable, non-refundable, and non-exchangeable:
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Products purchased during Flash Sales
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Black Friday Sales
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Diwali Sales
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Wedding Special Sale
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Any promotional, clearance, or festive sale
Exception:
If a product purchased during a sale is received in damaged or incorrect condition, V-Technology will provide a replacement or exchange after proper verification.
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Wedding Special Sale – Freebie Condition
If a product purchased under the Wedding Special Sale includes a complimentary (freebie) item:
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The freebie must be returned along with the main product.
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If the freebie is not returned, the full price of the freebie will be deducted from the refund amount or charged separately.
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How to Request a Return
To initiate a return request:
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Log in to your account.
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Navigate to My Orders.
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Select the order you wish to return.
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Submit a return request.
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Upload clear images or videos of the product.
Providing clear proof will help us process your request smoothly and efficiently.
If multiple products were purchased as part of a combo or deal, individual item returns may be allowed. Please contact customer support for assistance.
Customer Support Details:
Email: customercare@buyebag.com
Phone: +91 9016068782
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Return Approval Process
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All return requests are reviewed within 48–72 business hours.
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If more than 7 days have passed since the date of delivery, the product will not be eligible for return.
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Reverse Pickup Process
Once your return request is approved:
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V-Technology will arrange reverse pickup from your provided address.
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The reverse pickup process may take up to 15 working days.
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For non-serviceable PIN codes, the timeline may vary.
Please ensure the product is properly packed and ready at the time of pickup.
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Product Inspection
After the product is picked up:
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It will be inspected within 7 working days.
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Once inspection is completed, you will be informed about the approval or rejection of the return.
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If approved, your refund or store credit will be processed accordingly.
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Return Conditions
Returns will not be accepted if:
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The product is used, damaged, or altered.
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The product has been repaired or modified by a third party.
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Original packaging, accessories, or tags are missing.
If the original packaging is not returned, a deduction of INR 100 per item may be applied to your refund.
CANCELLATION POLICY
Cancellation Before Shipping
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Orders can be cancelled before they are shipped.
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You can cancel by logging into My Account and selecting My Orders.
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For prepaid orders, a full refund will be issued.
Cancellation After Shipping
REFUND POLICY
Refund Processing
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Refunds will be processed after the returned product is received and approved.
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Refunds will be issued to the original payment method used at the time of purchase.
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Please allow 6–7 business days for the refund to reflect in your account.
Wallet Credit
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Customers may opt for wallet credit instead of a refund.
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Wallet credit can be used only for purchases on the V-Technology website.
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Wallet credit is non-transferable and cannot be redeemed for cash.
Prepaid Orders
Refunds for prepaid orders will be credited to the original payment method.
Cash on Delivery (COD) Orders
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Refunds for COD orders will be transferred to the customer’s designated bank account.
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Customers must share their bank details via email at customercare@buyebag.com or through official support communication channels to initiate the refund process.
Final Authority
V-Technology reserves the right to:
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Approve or reject return and refund requests.
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Determine the condition of returned products.
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Modify or update this policy at any time without prior notice.
By purchasing from V-Technology, you agree to abide by the terms stated in this Return, Refund, and Cancellation Policy.
Contact Information
Trade Name: V-Technology
Phone Number: +91 9016068782
Email: customercare@buyebag.com
Address:
41, Abhishek Bliss, Before Sayaji Township,
Khodiyarnagar, New VIP Road,
390019 Vadodara, Gujarat, India
